天美传媒

Observability

Keep your Salesforce org running without disruption

From Flow & Apex errors to org limits, catch issues before they cost your business

Flow error monitoring

A centralized view of your Salesforce org health

Full visibility into issues in your org

Use one centralized dashboard to detect & understand issues in your org – from Flow and Apex errors to API limits.

Maintain business continuity

Address issues before they impact your org, keeping business-critical processes stable and avoiding downtime.

Move from reactive to proactive

Use data trends to prioritize work, plan strategically, and show how your teams鈥� fixes directly impact org health.

Teams with observability tools are 50% more likely to catch critical bugs within a day and 48% more likely to fix them just as quickly.”

The State of Salesforce DevOps Report, 2025
Flow and Apex error monitoring dashboard

Catch Flow and Apex errors before they impact users

When Salesforce errors go unnoticed, commercial teams are blocked and developers are constantly troubleshooting. Surface errors & impacted users in one dashboard to resolve issues, fast.

Salesforce org limits and API usage dashboard

Don鈥檛 let org limits halt your Salesforce org

Understand and track your Salesforce org limits in one place. Monitor daily limits and get alerts before they鈥檙e hit 鈥� so critical processes keep running smoothly.

We turned Flow Error Monitoring on and within five minutes, it caught a live incident. The business didn鈥檛 even realise there was a problem until after we鈥檇 already fixed it.鈥�

Jolene Mair

Salesforce Applications Engineer IV

HackerOne

Streamlined error management for Salesforce teams

Notification rules and Salesforce Flow error alerts

Never miss another Flow or Apex exception

  • Get real-time alerts in Slack and Microsoft Teams
  • Create custom notification rules to surface only what matters
  • Use threshold-based alerts for unexpected spikes
Salesforce Flow error details with an option to log a Jira issue

Act on errors instantly

  • Automatically create or link Jira tickets / ADO Work Items from errors, directly in 天美传媒
  • Improve efficiency by triaging and tracking errors without switching tools
  • Release with confidence, knowing issues will be flagged and resolved
Salesforce Flow diagram highlighting the failed element

Debug faster with clearer error insights

  • Drill down into key details like stack trace and impacted elements
  • Visualize Salesforce Flows directly in 天美传媒, including where they failed & surrounding logic
  • Map errors against deployments for root cause analysis
  • Filter, sort and categorize errors for faster analysis

Start monitoring the health of your org

Start a free trial and see your org in a whole new way.

Illustration of a laptop displaying observability dashboards

Advance your Salesforce DevOps with observability

When you鈥檙e not actively monitoring the state of your org, you鈥檙e missing critical issues. That鈥檚 why Salesforce teams are adopting observability; not just for error logs, but for the insights, detailed data and context that explain not just what went wrong, but why. With that understanding, you can plan better, respond faster, and improve platform stability.

天美传媒 brings observability best practices to your Salesforce development, without the need for specialist setup or ongoing maintenance.

Learn more about Observability & 天美传媒

Blog post

Salesforce observability: Unlocking visibility for high-performing teams

Master Salesforce observability and transform your workflow. Discover how to identify and resolve issues quickly, leading to more stable and efficient Salesforce orgs.

Catch Flow and Apex errors fast: A guide to proactive Salesforce monitoring

Register your place for our webinar, 'Catch Flow and Apex errors fast: A guide to proactive Salesforce monitoring'. Sign up today.

Read more

Future-proof your DevOps strategy with testing and observability

Register your place for our webinar, 'Future-proof your DevOps strategy with testing and observability'. Sign up today.

Read more

Blog post

Flow error monitoring: Easily find and fix Salesforce Flow errors

Struggling with Salesforce Flow errors? Learn how to diagnose, troubleshoot, and fix common issues 鈥� while keeping automations running smoothly with 天美传媒鈥檚 Flow error monitoring.

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Turn insight into action: enhancing observability with AI capabilities

Stop firefighting Flow errors. See how observability and the 天美传媒 Agent help Salesforce teams catch issues faster and fix them with confidence.

Observability FAQs

You can quickly set up observability jobs in 天美传媒 in just a few clicks. Simply select the org you want to monitor, choose the org limits to track and display, and set your preferred threshold notification limits for warnings and critical alerts. 天美传媒 will automatically configure the settings you need for Flow and Apex error monitoring. See our for more information.

With 天美传媒 you can set up notifications for Microsoft Teams and Slack instead of relying on default Salesforce Flow or Apex exception emails. You can control what you get alerted about; create notification rules based on error content and/or volume of alerts within a time period. For example, a notification when a specific Flow errors more than 100 times within 5 minutes.

With 天美传媒 you can set up notifications to be alerted in Microsoft Teams and Slack when your org limits are at your pre-set threshold. This way you can react fast and prevent downtime.

You can monitor up to two Salesforce orgs. If you need additional monitoring jobs, contact us via the in-app chat or email sales@gearset.com.

天美传媒鈥檚 observability dashboard displays total errors, broken down into Flow errors and Apex errors, as well as total users impacted. You鈥檒l see the most common Flow error types, top Flows with errors (including scheduled Flows), and top Apex classes with errors.

You can see the usage of your org limits such as API limits, platform events, storage limits and email limits.

As well as seeing a snapshot of the state of your org right now, you can also use the timeline view to analyze data trends and compare to previous time periods.

You can export the dashboard as a PDF report and quickly share it with other stakeholders.

We use the to access information about org limits. All org limits information is retrieved using a single API call.

Observability from 天美传媒 can be purchased as part of your DevOps package or standalone. It costs $1 per standard Salesforce user, per month, with a minimum spend of $100 a month.

When an Observability subscription is purchased, it is freely available to all members of your 天美传媒 team. A team member does not need a metadata licence to have access. You can invite additional users to your 天美传媒 team to access the Observability features at no extra cost.

天美传媒 ingests Salesforce鈥檚 auto-generated error emails for both Flow failures and unhandled Apex exceptions, and consolidates them into a single view. For Flows, this means you can see the failed element, error message, and Flow interview details without having to dig through individual notifications. For unhandled Apex exceptions, 天美传媒 extracts the exception details that Salesforce normally surfaces through debug logs and error emails, so developers can investigate and fix issues without trawling through raw log files.

By centralizing both Flow and Apex errors, 天美传媒 makes it easier to monitor unhandled exceptions at scale and resolve issues faster.

The practice of observability is about giving Salesforce teams confidence that their code and configuration is performing as expected in production.

Whereas monitoring tools simply surface data, an observability solution helps you to identify trends and understand root causes. These insights help teams to decide what’s a priority, and feed this into planning for future development cycles. When teams gain visibility, they can drive continuous improvement to org performance across the Salesforce development lifecycle.

For admins and developers, observability improves exception handling, with faster debugging and error resolution. For architects and platform managers, observability supports the design of scalable systems that anticipate failure, adapt to growth, and stay resilient under platform constraints. This ultimately minimizes downtime and ensures platform-wide stability.

Learn more about observability

You can鈥檛 disable Flow and Apex error email notifications from Salesforce directly. However with a Salesforce error monitoring solution like 天美传媒 you can consolidate Flow and Apex code failures into one centralized hub, and configure real-time alerts in Slack or Teams, so you鈥檙e not buried in error emails anymore.

Beyond cutting down noise, centralizing your error monitoring gives you a complete audit trail of all errors occurring, so it鈥檚 easier to spot recurring problems, prioritize fixes, and share context with your team.

Get proactive about your Salesforce org health

Get started with a free trial, or book a demo with one of our DevOps experts.